End-to-End Shipping Lifecycle

How Shipping Works with CTC Cargo

From doorstep pickup to final milestone delivery — we have simplified domestic and global courier logistics into 4 transparent, automated steps.

01

Instant Rate & Book

Enter origin and destination PIN codes, select parcel weight, compare Air vs Surface options, and schedule pickup in 60 seconds.

Zero Hidden Fees
02

Free Doorstep Pickup

Our verified rider arrives right at your home or warehouse with automated barcode labels and tamper-evident security bags.

Same-Day Pickup
03

Live GPS Tracking

Track your consignment in real-time as it moves through 450+ automated sorting hubs with automated WhatsApp and SMS alerts.

24/7 Milestone Scan
04

Safe Delivery & OTP

Secured doorstep handover with OTP confirmation, digital proof of delivery (e-POD), and instant COD remittance for sellers.

100% Insured Transit
PHASE 1 Smart Order Booking & Rider Dispatch

Our AI-powered routing engine matches your pickup location with the nearest fleet executive. Once booked, an Air Waybill (AWB) number is generated immediately, giving you complete visibility from minute one.

  • Flexible Time Slots: Choose between Express 2-hour pickup windows or scheduled morning/evening batches.
  • Tamper-Evident Packaging: Standardized boxes and flyer bags with barcode serial locks.
  • Weight Transparency: Digital scale verification on pickup prevents unexpected weight discrepancies.
PHASE 2 Automated Hub Sorting & Express Transit

Parcels are transported via dedicated surface line-haul trucks and priority commercial air cargo. Barcode scanners at every hub capture transit timestamps in real time.

  • 19,300+ PIN Codes: Seamless connectivity across Metros, Tier-2/3 cities, and North-East/J&K regions.
  • Zero-Damage Guarantee: Vibration-cushioned transit containers for fragile and electronics cargo.
  • Multi-Carrier Fallback: Redundant transport links prevent delays caused by weather or road blocks.
PHASE 3 Last-Mile Delivery & Payout

When out for delivery, the consignee receives a secure 4-digit OTP. The delivery is completed only upon validation, ensuring 0% fake delivery attempts.

  • Digital Proof of Delivery: e-POD with timestamp and consignee signature uploaded instantly.
  • Fast COD Remittance: Cash on Delivery collections are remitted to sellers within 24 to 48 hours.
  • NDR Management: Automated WhatsApp escalation for wrong addresses or consignee unavailability.
Need Dedicated Support?

+ 91 - 9606 911 811 | 24/7 Helpline

Safety Protocol

How to Pack Your Parcel for 100% Safe Transit

Follow our standard 4-step packaging guide to protect fragile goods and prevent in-transit damages.

1. Double-Wall Box

Use sturdy, double-walled corrugated cardboard boxes without tears or bends to support the package weight.

2. Internal Cushioning

Fill empty spaces with at least 2-3 inches of bubble wrap, foam, or thermocol to stop items shifting inside.

3. H-Taping Method

Seal all box seams securely using 2-inch pressure-sensitive packaging tape forming an 'H' pattern on top and bottom.

4. Clear AWB Label

Place shipping label flat on the largest surface. Ensure the barcode is clear and not placed on box corners or folds.

Transit Modes

Flexible Express Transit Speeds

Choose the perfect shipping speed tailored to your timeline and budget across 19,300+ pincodes.

Express Air Cargo
24 - 48 Hours

Fastest transit via commercial airline network for urgent documents, electronics & high-value orders.

Next-Flight-Out Metro to Metro
Surface Express Freight
3 - 5 Days

Budget-friendly container line-haul for heavy commercial consignments, machinery & bulk cartons.

Lowest Cost / KG PAN-India Reach
Hyperlocal Same-Day
2 - 6 Hours

Direct point-to-point intracity rider pickup & drop for documents, pharmacy, and urgent retail parcels.

Instant Hand-to-Hand Intracity
Clear Answers

Frequently Asked Questions on Shipping Process

Everything you need to know regarding booking, pickup schedules, tracking, and delivery proof.

For same-day bookings placed before 2:00 PM, our field executive arrives within 2 to 4 hours. You can also schedule customized future pickup slots convenient to your schedule.

When the delivery rider is within 500 meters of the delivery destination, an automated 4-digit OTP is SMSed to the receiver. The rider cannot mark the shipment as delivered without validating this code, eliminating fake delivery claims.

Collected COD payments are processed via automated NEFT/IMPS bank transfer within 24 to 48 hours of successful delivery milestone completion, directly into your registered bank account.

Our automated Non-Delivery Report (NDR) system sends an instant WhatsApp message to the consignee allowing them to reschedule delivery for the next working day or update instructions before 3 delivery attempts are exhausted.
100% Insured

Damage-free safety

19,300+ PIN Codes

PAN-India delivery

Live GPS Tracking

Milestone scan SMS

Fast COD Payout

Next-day bank transfer

GET STARTED TODAY

Ready to Ship Your Consignment?

Book online in 60 seconds or calculate shipping charges across all Indian postal zones.

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